Operations Management

 

Operations Management and Organizational Excellence

This module will give basic knowledge of how to create and improve processes, as well as how to formulate and apply operations strategies. The module will also provide you with the basics of organizational management based on the principles of Business Excellence (TQM) and systematic improvement techniques. Examples of business executive issues are process improvements and change management.

 

Operations Management and Organizational Excellence persons

Mattia Bianchi Area Principal, Operations Management and Organizational Excellence

Mattia Bianchi
Associate Professor of Business Administration (untenured; Swedish: Oavlonad Docent) Department of Management and Organization


E-mail: Mattia.Bianchi@hhs.se
 

Appointment:

  • Stockholm School of Economics Russia, St. Petersburg, Russia Area Principal Operations
  • Stockholm School of Economics, Stockholm, Sweden Associate Professor of Business Administration (untenured; Swedish: Oavlönad Docent) Department of Management and Organization
  • Stockholm School of Economics, Stockholm, Sweden Assistant Professor of Business Administration Department of Management and Organization
  • Sant’Anna School of Advanced Studies, Pisa, Italy Affiliated External Professor Institute of Management

Education:

  • Politecnico di Milano, Milano, Italy 
    Ph.D. in Management, Economics and Industrial Engineering; Advisor: Vittorio Chiesa
  • Universidad Carlos III de Madrid, Getafe, Spain 
    Visiting scholar; invited by Prof. Marco Giarratana; Department of Business Administration
  • Politecnico di Milano, Milano, Italy 
    Master of Science in Management, Economics and Industrial Engineering
  • University of Calgary, Calgary, Canada 
    Visiting scholar; invited by Prof. Apostolos Serletis, Department of Economics 
  • UNITECH International Society, Zurich, Switzerland 
    UNITECH International Degree in Management of Technology 
  • Imperial College London, London, United Kingdom 
    International Diploma in Management, Tanaka Business School 
  • Politecnico di Milano, Milano, Italy 
    Bachelor of Science in Management, Economics and Industrial Engineering

Research Interests:

  • Technology Licensing, Lean Product Developement
  • International Business, Energy Markets

Pavel Novikov Teacher, Operations Management and Organizational Excellence

Pavel Novikov
Director of Executive MBA Programs, Stockholm School of Economics


E-mail: Pavel.Novikov@sserussia.org
 

Experience:

  • 3 years of teaching in California (CSU) and New York (SUNY) universities, business master's programs
  • 7 years of directorship and teaching at Executive MBA programs, corporate programs at the Stockholm School of Economics

Образование:

  • Admiral Makarov State Maritme Academy, 1983, engineer, radioelectronics
  • Admiral Makarov State Maritme Academy, 1989, Doctor of Science, radioelectronics
  • Maine Maritime Academy, USA, 1995, Master of Management

Area of Competence:

    The strategy of "Lean manufacturing" in various industries and service providing. "Lean diagnostics" methodology for companies in a turbulent business environment for creating and preserving value for internal and external customers. Organizational Behavior and Corporate Culture